Choose the item you like, select the size and color, add it to your cart, and proceed to checkout. We accept payments with credit/debit cards, PayPal, Apple Pay, and Google Pay. The process takes less than 2 minutes.

Yes, if you received a confirmation email at the address you provided. Also check your spam folder. If you haven't received anything within 30 minutes, please contact us at shopavelynn@gmail.com.

You can modify or cancel your order within 24 hours of purchase, by immediately writing to shopavelynn@gmail.com with the subject "ORDER MODIFICATION #[number]". Once shipped, it is not possible to cancel, but you can always make a return.

Absolutely. All payments are handled by Shopify Payments with SSL encryption. We never have access to your payment data — it is processed directly by Stripe, one of the most secure payment systems in the world.

For Italy: 5–10 business days from shipping. For Europe: 7–14 days. For the rest of the world: 10–20 days. Please note that we process orders in 1–3 business days before shipping. You will receive an email with tracking as soon as the package ships.

When your order is shipped, you will receive an email with the tracking number and a link to monitor your package in real time. If you have trouble with tracking, contact us and we will check it for you.

Yes! Shipping is free for orders over €49.90 in Italy. For smaller orders, the cost is €4.99. For Europe, the threshold is €69.90.

Each product has its own size guide with measurements in centimeters (bust, waist, hips). You can find the table directly on the product page, in the "📏 Size Guide" section. If in doubt between two sizes, read the personalized advice we have written for each item.

We try to publish photos that are as true as possible to the actual product. However, colors may vary slightly depending on your screen's calibration. If you have any doubts about a specific color, write to us and we will send you further details.

Most of our garments are made of Nylon, Elastane, or Polyester. We recommend hand washing or machine washing at 30°C on a delicate cycle, without aggressive spinning. Air dry, no tumble dryer. Always consult the label of each garment for specific instructions.

Yes, you have 30 days from receipt to make a return. The product must be in original condition, unworn, and with all tags attached. For full details, please consult our Returns and Refunds page.

Once the return is received and approved, we process the refund within 2–3 business days. Then, the time depends on your bank: generally another 3–7 business days. You will receive an email notification when the refund has been issued.